discover who we are
H. Smith Food Group plc has been a main contributor in the food industry for nearly 30 years. We pride ourselves in everything we do; please take some time to read our history and journey below.
H. Smith Food Group plc is one of the UK’s leading independent frozen food service companies specialising in the oriental, fusion/crossover and food-to-go markets. We supply and distribute a wide range of frozen poultry, pork, lamb, seafood and vegetable products to wholesalers, cash and carries, caterers, retailers and sandwich/ready-meal manufacturers throughout the British Isles and Ireland.
H. Smith has, throughout its history, kept abreast of the increasing globalisation of the industry and now imports directly from Asia, the Americas, Australasia and mainland Europe.
As a company we are proud, that despite the vagaries of the economy, we have continued to push the company forward. In 2013, a decision was made to purchase land and build a new coldstore and office complex in Rainham – the first time in the company’s history it has owned its premises.
In recent years, consumer concerns over food safety have driven our industry to greater accountability and traceability. Consequently, the company now has two BRC accreditations with an AA grade being achieved for both Agents & Brokers, and Storage & Distribution. The directors believe that this strong commitment to certification ensures product quality and customer confidence.
The company is run by five hands-on directors each with specific responsibilities to ensure that every aspect of the operation is managed efficiently and diligently. The company is structured as follows:-
Frozen product is bought from all over the world from EEC approved factories. Each prospective supplier is personally audited with an initial visit by a director before becoming an approved supplier. An in-house design team enables the quick development and deployment of co-packed products that leads to long-lasting relationships with suppliers and strong customer brand loyalty.
Sales and marketing
The sales office is based upstairs at Rainham and is run by two directors with a team of highly skilled sales executives. The board has invested heavily in IT and telecommunications equipment, and the sales operation is run on a custom built order database. Our system not only records all aspects of each transaction (including batch trace-ability and technical information) but also produces price lists, product specifications and marketing brochures.
Storage and distribution
H. Smith Food Group plc now operates from its purpose built premises at Easter Park in Rainham, Essex. By running our own storage facility, we can offer a mixed pallet service. The company also runs its own fleet of refrigerated vehicles that deliver to most destinations on the British mainland. The remainder of the UK deliveries and those to the Republic of Ireland are handled by carefully chosen third party logistics partners.
Accounts and administration
H. Smith was early to adopt the advantages afforded by the advances in computer and IT solutions. The company is run using an in-house built and maintained system that controls all aspects of the company’s accounts and logistics functions. Over the last two years, an extensive electronic document management module has been introduced and this has reduced, vastly, the need to process and store paperwork in the conventional way. Electronic payment of suppliers has been introduced as all statements and invoices are emailed to customers to cut down on paper waste and increase efficiency.
In January 2020, we will be turning 30 years old. Below is a timeline of our journey so far.
Easter Industrial Park
Looking for a new challenge? Do you think you’ve got what it takes to join us at H. Smith Food Group plc?